Feedback or complaint
We believe it is important that we can help you properly and that you are satisfied with our care. Despite our good intentions and efforts, you may feel that we have approached or treated you carelessly or incorrectly. We would like to hear from you if you are not satisfied and invite you to discuss this with us.
Make an appointment with us to clarify the problem. This usually solves a lot.
If we cannot jointly reach a solution that is satisfactory to you, you can submit a written complaint to the independent complaints committee of the SKGE. There are no costs associated with the complaints procedure.
Practical Information
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